Employment Resourse Specialist

POSITION PURPOSE SUMMARY:

The LEEP (Life & Employability Enhancement Program) Employment Resource Specialist is responsible for the day-to-day supervision, assignment, scheduling, and review of peers’ work quality of programs and services provided in consultation with the supervisor, while ensuring a healthy and safe environment. This position provides direct support and assistance to the students, including emotional and physical support, along with crisis intervention during their scheduled shift.

Note: Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Team Leader/ Director of Day Services.

ACCOUNTABILITIES:

1. Work Placement Partnership Management:

• Develop and maintain relationships with a variety of business and industry representatives to promote and ensure successful participant work experience placement.
• Maintain polite and professional communication in person, via phone, email, and mail.
• Set up interviews for the participants, providing necessary support with employers for the work experience placements (attending interviews as needed).
• Prepare and submit all necessary documents associated with LEEP Contracts.

2. Labour Market Intelligence

• Remain current on Winnipeg labour market trends and the most effective job search strategies, techniques and monitoring of marketplace trends.
• On-going internet research of job leads.
• Locate job openings for participants based on their individual skills and abilities.

3. Direct participant services

• Facilitate check-ins with participants twice a week (Mondays and Wednesdays).
• Develop and update participants’ resumes.
• Work with participants on an individual basis regarding their job search progress and activities.
• Conduct follow-ups with participants upon leaving program to update employment status.

4. Documentation

• Completion of Employee Check In, Employer Check In, Leaving and 90-day Follow up forms.
• Data entry of program information.
• Completion of reports and documentation on all program activities.
• Collaborate with Program Supervisor and other program staff to develop short term employment plan (work experience placements) and long-term career plans.

5. Administration

• Collection of registration documents on the first day of each session.
• Preparation and distribution of program materials.
• Assist in intake assessments for program eligibility (interviews).
• Attend meetings as required.

Perform other position-related duties and tasks as assigned

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils: None

• Community Venture personnel from senior management to front line

• External community contacts
• Student, family and care provider supports
• Pre-vocational and volunteer agency contacts
• Community Living disABILITY Services’ personnel
• Education and health professional resources

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:

• Reports directly to: LEEP Team Leader or designate
• Direct reports for this position: Responsible for their own time and effort only
• May demonstrate work methods to new employees, volunteers and/or students. Participate in staff meetings and training opportunities.
• Be familiar with agency policy and procedures and implement into daily tasks.
• As required and applicable, make suggestions that will improve efficiency, working conditions, or procedures to management.

 

FINANCIAL AND MATERIALS MANAGEMENT:

• Responsible for the wise use of member and program resources.
• May be authorized to spend, disburse, or collect small amounts of cash.
• Maintain complete records of financial transactions as per agency policies.
• Assist in the completion of inventory as requested.
• Responsible for the completion and secure storage of records and documentation in accordance with agency policies and procedures, and the Department of Families’ requirements.
• Record and report activities, behaviours, and any incidents which occur during the shift.
• Keep accurate documentation as to program vehicle usage and maintenance.
• Ensure facility is kept in accordance with agency policies and procedures and the Department of Families’ requirements.
• Perform necessary housekeeping duties and report any maintenance issues as they arise.

 

WORKING CONDITIONS:

• Hours of work (i.e. Monday to Friday, 8:00 a.m. to 4:00 p.m. (1/2 hour paid or unpaid meal break included Y or NO?)
• The incumbent’s typical work environment is a combination of on-line and in person class program facility with minor to moderate amounts of office work and off-site meetings.
• Significant amounts of work accompanying students into the community.
• Working conditions may include dealing with verbal abuse, angry or abusive people.
• The incumbent may have little to moderate travel required.
• Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/wastes, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.).
• Minor to moderate exposure to hazards: physical attack from students, and traffic accidents when driving
• Minor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.) and other potentially dangerous situations

 

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

 

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

• The successful job applicant will have completed Post Secondary Education in the health/social services field.

• Experience in providing employment education and counselling within a cross-cultural community

• Must have a strong working knowledge of Microsoft Office, email and internet.

• Current certification in CPR, Emergency First Aid and Non-Violent Crisis Intervention.

• Equivalent of work and education experience in the related field may be considered

 

Experience and Skilled Knowledge Requirements

• Knowledge of the Manitoba Labour Market and job search techniques.

• Valid Manitoba Class V driver license with the ability to provide own transportation

• Winnipeg or RCMP Police Services Check

• Child Abuse Registry Check

• Adult Abuse Registry Check

 

Skills and Capabilities

• Excellent organization, communication and interpersonal skills.
• Moderate amount of keyboarding/manual record keeping
• Occasional to moderate amounts of physical care (including manual or assisted transfers)
• Moderate lifting/packing of program supplies and/or student belongings (where applicable)
• Frequent standing, sitting, walking, & reaching
• Moderate amount light housekeeping and property maintenance
• Occasional use of physical behaviour intervention techniques.
• Attentive listening & observation of body language
• Continuously monitoring the environment
• Significant reading, writing, arithmetic, and computer skills
• Significant memory & concentration
• Significant reasoning & judgment
• Moderate to significant creativity & imagination
• Ability to understand students’ needs
• Frequent multi-tasking
• Ability to work independently and as part of a team
• Fluent spoken and written English
• Able to handle the physical demands, which include lifting/carrying of items generally up to 40 pounds
• Ability and willingness to adhere to, support, promote, and further The Salvation Army’s Mission, Vision, and Values